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REVNS

Privacy Policy

Last updated: January 10, 2025

1. Introduction

RevNS ("we," "our," or "us") operated by AISOLO Technologies Private Limited, is committed to protecting your privacy while providing AI-powered marketplace analytics services. This Privacy Policy outlines how we collect, use, and safeguard your information when using our platform. By using RevNS, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Account Information

  • Business Details: Company name, registration information, industry sector
  • Contact Information: Corporate email, phone numbers, business address
  • Marketplace Credentials: Authentication tokens and API access credentials
  • Financial Information: Billing address, subscription details, payment history (excluding complete payment method details)

2.1.1. Payment Information

  • Payment Processing: All payments are processed securely through Stripe or Paddle
  • Credit Card Data: Card details are encrypted and stored directly by our payment processors
  • RevNS Access: We do not store complete credit card information; we only maintain tokens for subscription management
  • Payment History: We maintain records of transactions for accounting and support purposes

2.2. Marketplace Data

  • Amazon Analytics Data: Sales metrics, advertising performance, inventory levels
  • Product Information: Listings, prices, rankings, reviews
  • Performance Metrics: ROI, conversion rates, customer engagement data
  • Competitive Analysis Data: Market trends, competitor metrics

2.3. Platform Usage Data

  • Technical Information: Device data, IP addresses, access times
  • User Interactions: Feature usage, preferences, settings
  • Communication Records: Support requests, feedback

3. Data Collection and Usage

By signing up for RevNS, you acknowledge and agree that:

  • We automatically fetch and analyze your marketplace data daily until your subscription is paused or cancelled
  • Your data is used for analytics purposes to provide insights and recommendations
  • While we don't sell your data, we use it to improve our services and provide aggregated insights
  • Third-party vendors may have access to your marketplace data through their own tools if they have access to your marketplace accounts

4. Data Security

  • Cloud Infrastructure: Your data is securely stored on enterprise-grade cloud infrastructure
  • DDoS Protection: Implementation of advanced DDoS mitigation systems
  • Encryption: Data encryption in transit and at rest
  • Access Controls: Strict role-based access management
  • Regular Security Audits: Continuous monitoring and security assessments

5. Data Retention and Deletion

  • Active Accounts: Data is retained throughout the duration of your subscription
  • Account Closure: Data will be removed upon request following account termination
  • Data Backup: Secure backups maintained for system integrity
  • Data Export: Option to export your data before deletion

6. Third-Party Services

  • Analytics Tools: Integration with marketplace analytics APIs
  • Payment Processing: Secure payment gateway services
  • Cloud Services: Enterprise-grade hosting and storage
  • Communication Services: Email and notification systems

7. Your Rights

  • Access and control your data through your account dashboard
  • Request data modification or deletion
  • Pause or cancel data collection
  • Export your data in standard formats
  • Control notification preferences

8. Updates to Privacy Policy

We will notify users of significant changes to this policy via email or platform notifications. Continued use of RevNS after changes indicates acceptance of updated terms.

9. Contact Information

For privacy-related inquiries:

Privacy Team

Email: privacy@revns.com

Address: Mumbai, India

By using RevNS, you acknowledge that you have read and understood this Privacy Policy and agree to our data collection and usage practices.

Last updated: January 10, 2025